Year Round Fun
on the
Sugar Camp Chain!

8250 Maplewood Lane, Eagle River, WI 54521
715-479-8477 or 1-800-793-8477

Resort Rental Policies

Rental Information

What Is and Is Not Included:

Resort Rules

Small pets are allowed in Driftwood and Cedarwood in the off season with prior approval.  With prior approval guests staying at the Sand Lake Home may bring pets at all times. We ask that owners clean up all pet waste. Please do not leave your pets alone in the cabins for extended periods of time. For the comfort of future guests, please do not allow your pets on or in the beds. If pets are allowed on furniture we ask that you cover them with old sheets which we will provide, pet hair is difficult to remove from furniture and bedding. Owners are responsible for any damages and extra clean charges caused by their pets.

Smoking- Is premitted outside only. Please properly dispose of cigarette butts. smoking is prohibited in all lodging by state law and a fine of $ 250 will be charged to your account for any smoking in the unit so that we may properly clean the room for the next guest.

Fireworks of all types are strictly prohibited! This includes sparklers.

There is no life guard on duty. Swim at your our risk. Children under 8 must be supervised by an adult while at the beach. No smoking or glass on the beach please. No boats allowed in the swim area between the two large piers and the swim raft.

In order to maintain a peaceful resort, quiet time is from 11:00 pm to 8:00 am. At all times, guests shall conduct themselves in a manner that does not create excessive noise, or disturb and annoy others.

Day Guests: You are welcome to have guests visit during the week. Please limit day guests to one day during your stay. Visiting guest hours are limited to 8:00 am to 10:00 pm.

A speed limit of 10 miles per hour shall be obeyed on all roads within the resort.

Resort beach and amenities are only available to guests renting on the resort property. Please see private home descriptions for what is provided at that home.

Reservations & Cancellations

RESERVATIONS - A non refundable $500 deposit for weekly reservations or equal to one nights rent for daily reservations is required at the time the reservation is placed. Please be certain of your dates and cabin choice when making your reservation. Deposits are valid only for the specified dates and cabin chosen. Deposit amount will be applied to the last night reserved. We accept VISA, MasterCard, Discover or personal checks for deposits.

SECURITY DEPOSIT - A valid credit card number must be on file upon check in. In the event damage is done to resort property, your particular unit or if the cabin requires additional cleaning (dirty dishes, undue litter, pet messes etc.) we reserve the right to charge your account accordingly.

CANCELLATIONS - Our cancellation policy is intended to be fair to our guests and protect our cabin owners and managers from loss of revenue. Once a cabin is reserved all other requests for that cabin are refused. If you must cancel or change your reservation, a $100 service charge will be deducted from your deposit. If we are able to fill the vacancy for the entire time reserved and at the full rental rate, the remaining balance of the deposit will be applied to another reservation with us. We will honor your credit for up to one year. If we are unable to fill the vacancy there will be no credit given.  Sorry, no refunds for late arrivals or early departures. Watercraft deposits will be applied to your remaining cabin balance provided cancellation is made at least 30 days prior to arrival date.

SNOW CREDIT - Winter cancellations due to lack of snow (trails must be closed) your entire deposit will be credited to another reservation with us. We will honor your credit for up to one year. Snow credits do not apply to Christmas, New Years, Derby week, or Pond Hocky Weekend.

FINAL PAYMENT - We appreciate final payments made by check or cash. For daily guests please pay the balance due upon arrival. Weekly guests may pay their balnce due upon arrival or if you wish we will run a tab for an extras like gas or watercraft rentals. Please settle up all bills by 4:00 pm the day before departure. 

By placing a reservation or occupying the home you are accepting the policies above. The registered party will be held resposible for all in the group.